Service/Parts Advisor

Employer:

Rod Knight Automotive

Description:

Rod Knight Automotive is a reputable Toyota Parts and Service automotive workshop in Kaitaia that provides total car servicing and repair.

We pride ourselves on delivering a great customer experience and doing the job right the first time. Our honest approach to business has ensured we have a growing and loyal customer following.

We are looking for an energetic and enthusiastic multi-tasker to join our team as our new service/parts advisor.

Our workshop is a fast-paced environment, so you'll need to be able work well under pressure. As you would be the first and last point of contact for our customers, a friendly and professional attitude is required, and excellent English is also a must. Of course, due to the nature of the job strong computer skills are necessary and automotive knowledge.

What would your day-to-day look like?

You'd help us deliver an exceptional customer experience by:

  • Receiving and responding to booking and inquires received via phone and email
  • Greeting and checking in customers
  • Generating repair orders for the workshop
  • Liaising with managers/technicians/parts suppliers to generate estimates and invoices for customers
  • General cash handling
  • Advising customers of service recommendations
  • Picking up and dropping off customers
  • Keeping the office tidy and presentable
  • Managing creditor and debtors as required.

Training on our workshop software, SAM will be provided. You will require a valid driver licence.

The position is Monday-Friday 8am-5pm.

Looking for a place to work where you can be proud to be part of the team? Please give us a call or email your CV today.

Applicants for this position should have NZ residency or a valid NZ work visa.

Please note: We will only be responding to applicants with the necessary skills and experience.

This job listing will expire on 18 December 2018

Contact Information:

Ngawaiata Stratton ngawaiata@rodknight.co.nz
021 170 6439